Industry First, Families Second.

To the consumer a warranty should insure that a product meets their quality expectations, and the word quality is understood to mean the absence of any defect. A warranty usually addresses the integrity of a product and the responsibility for the repair or replacement of defective parts by the supplier. So how is a defect … Read more

Leaky Condo costs have soared past $3 billion, so far

Leaky Condo reconstruction costs have soared past $3 billion so far, and that doesn’t include the indirect societal costs borne by British Columbians that nobody is tracking. Since only about 20 percent of leaky condo owners met the government imposed “means test” of the Homeowner Protection Office loan program, the $670 million in HPO victim … Read more

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